At Amqara, customer satisfaction is our priority. If you are not fully satisfied with your purchase,
you may request a return or refund under the following conditions:
1. Eligibility
– Items may be returned if they are not up to the mark, damaged, or different from the description.
– Requests must be made within 7 working days of receiving the product.
2. How to Request a Return
– Submit a return request through our website OR
– Contact us via WhatsApp or email within the return period.
3. Return Conditions
– The item must be unused, in original condition, and with all tags intact.
– Shipping costs for returns may be borne by the customer unless the product is defective.
4. Refund Process
– Approved refunds will be issued to the original payment method used during purchase.
– Refunds may take up to 14 working days to appear, depending on your bank/payment provider.
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